Frequently Asked Questions

Find answers to common questions about our services, appointments, and policies

Getting Started

Who provides therapy at Therapy.doctor?

All therapy at Therapy.doctor is provided by licensed psychiatrists - medical doctors who specialize in mental health. This means your therapist has both medical training and therapeutic expertise, allowing for comprehensive care that considers both your mental and physical well-being.

How do I get started?

Getting started is simple:

  1. Schedule an initial consultation through our website
  2. Complete our secure intake forms
  3. Meet with your psychiatrist for an initial evaluation
  4. Receive your personalized treatment plan

Sessions

How long are therapy sessions?

Initial evaluations are 60 minutes, and regular sessions are 45-50 minutes. Your psychiatrist will recommend a treatment frequency based on your needs, typically ranging from weekly to monthly sessions.

What happens in the first session?

Your first session includes:

  • Review of your medical and mental health history
  • Discussion of your current concerns and goals
  • Initial assessment and recommendations
  • Development of a preliminary treatment plan

Technology

What technology do I need for sessions?

For optimal telehealth sessions, you need:

  • A device with a camera and microphone (computer, tablet, or smartphone)
  • Stable internet connection
  • Private, quiet space for your session
  • Up-to-date web browser

Billing

Do you accept insurance?

While we don't directly accept insurance, we offer:

  • Detailed receipts for out-of-network reimbursement
  • Financial assistance programs for eligible patients
  • Transparent pricing and payment plans
  • HSA/FSA payment options

Still have questions?

Our support team is here to help you find the answers you need.

Contact Support