Frequently Asked Questions
Find answers to common questions about our services, appointments, and policies
Getting Started
All therapy at Therapy.doctor is provided by licensed psychiatrists - medical doctors who specialize in mental health. This means your therapist has both medical training and therapeutic expertise, allowing for comprehensive care that considers both your mental and physical well-being.
Getting started is simple:
- Schedule an initial consultation through our website
- Complete our secure intake forms
- Meet with your psychiatrist for an initial evaluation
- Receive your personalized treatment plan
Sessions
Initial evaluations are 60 minutes, and regular sessions are 45-50 minutes. Your psychiatrist will recommend a treatment frequency based on your needs, typically ranging from weekly to monthly sessions.
Your first session includes:
- Review of your medical and mental health history
- Discussion of your current concerns and goals
- Initial assessment and recommendations
- Development of a preliminary treatment plan
Technology
For optimal telehealth sessions, you need:
- A device with a camera and microphone (computer, tablet, or smartphone)
- Stable internet connection
- Private, quiet space for your session
- Up-to-date web browser
Billing
While we don't directly accept insurance, we offer:
- Detailed receipts for out-of-network reimbursement
- Financial assistance programs for eligible patients
- Transparent pricing and payment plans
- HSA/FSA payment options
Still have questions?
Our support team is here to help you find the answers you need.
Contact Support